State Farm® Insurance Agent Lauren Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lynne Madori
March 25, 2025
5
out of
5
rating by Lynne Madori
"Alma was prompt in responding to my query (via email) and was able to provide the information, coverage, and documentation I needed the same day. Friendly and efficient, I would recommend."
We responded:
"Thank you, Lynne, for sharing your experience! I'm glad Alma was able to assist you promptly and provide the necessary information and documentation. It's wonderful to know you found the service friendly and efficient. If you need any further assistance or have more questions, feel free to reach out anytime!"
Brad Buky
March 19, 2025
5
out of
5
rating by Brad Buky
"Elyanna was very professional in handling my request."
We responded:
"Thank you, Brad, for sharing your experience! I'm happy to hear that Elyanna handled your request with professionalism. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need any other assistance, feel free to reach out!"
Robert Bacarella
March 18, 2025
5
out of
5
rating by Robert Bacarella
"Wael was amazing! He saved us on a home and auto bundle worth a small fortune. He asked the right questions to understand our insurance needs to ensure that we had the proper coverage."
We responded:
"Thank you, Robert, for sharing your experience! I'm glad to hear that Wael was able to assist you with your bundle. It's wonderful to know that he asked the right questions to ensure you had the proper coverage. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Gerry Meremikwu
March 6, 2025
5
out of
5
rating by Gerry Meremikwu
"Satisfied customer, highly recommend, thanks."
We responded:
"Thank you, Gerry, for your wonderful recommendation! I'm happy to know you're satisfied with our service. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
Kenneth Ray
February 28, 2025
5
out of
5
rating by Kenneth Ray
"Irene, was great with her follow-up to the vendor and with me. She insured I understood my options what information sent to me. I was so pleased with customer service and her excellent knowledge of the industry. I have been a customer for over 25 years.. /this the type of service that lead to my long service. Thanks everyone for your help"
We responded:
"Thank you, Kenneth, for your wonderful feedback! I'm happy to know that Irene's follow-up and industry knowledge made a positive impact on your experience. It's fantastic to have had you with us for over 25 years, and we're grateful for your continued support. If you ever need assistance or have questions, feel free to reach out to our office."
edna mares
February 26, 2025
5
out of
5
rating by edna mares
"Shaylen has been very receptive in helping us with our insurance needs. She was very patient in answering all of my questions and in walking me through what we need. Thank you so much."
We responded:
"Thank you, Edna, for sharing your experience! I'm happy to know that Shaylen was able to assist you with your insurance needs and provide thorough answers to your questions. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Srinivas Raghavan
February 22, 2025
5
out of
5
rating by Srinivas Raghavan
"I had an amazing experience with the State farm representative Mr.Wael was incredibly kind, patient and helpful. His professionalism and friendly attitude made the entire process smooth. Excellent customer service, highly recommended."
We responded:
"Thank you, Srinivas, for your wonderful feedback! I'm delighted to hear that Wael provided such exceptional service. His kindness and professionalism truly make a difference. We're grateful for your recommendation and are here to assist with any future insurance needs you may have."
Jan Pflaum
February 19, 2025
5
out of
5
rating by Jan Pflaum
"Elyanna was great.. Very personable and knowledgeable... Enjoyed my experience with her... Jan Pflaum"
We responded:
"Thank you, Jan, for sharing your experience! I'm glad to hear that Elyanna made a positive impression with her personable and knowledgeable approach. We're grateful to have her on our team."
J. Garcia
February 14, 2025
5
out of
5
rating by J. Garcia
""Wael & Lauren helped me set up my home & auto insurance and saved us a lot of money :). Give Wael a shout and he will help you out too!"
We responded:
"Thank you, J. Garcia, for sharing your experience! I'm delighted to hear that we could assist you with your insurance while helping you save money. We appreciate your recommendation and are here for any future needs or questions. Feel free to reach out anytime!"
Elyanna Sierra
February 13, 2025
5
out of
5
rating by Elyanna Sierra
"Chloe was a wonderful help & answered all of my questions in a timely fashion!"
We responded:
"Thank you, Elyanna, for sharing your experience! I'm glad Chloe was able to assist you effectively and provide the answers you needed. We appreciate your feedback and are here to help with any future questions or needs!"
Donald Russell
February 6, 2025
5
out of
5
rating by Donald Russell
"Very helpful and friendly. They take the time to answer all your questions. Highly recommend them for all your insurance coverage and financial needs."
We responded:
"Donald, Thank you for taking time to leave us a great review and recommending our agency to others."
Sheila StJohn
February 6, 2025
5
out of
5
rating by Sheila StJohn
"I had a few questions on my life insurance policies and Deniss was very helpful. She answered my questions and made requested changes. I was wanting to make the renewal payment based off of the new premium and when the system wasn’t updated with the lessor amount she pended a follow up to call me to collect the payment at the correct amount. She was so helpful and followed up very promptly and professionally."
We responded:
"Thank you, Sheila, for sharing your experience! I'm glad Deniss was able to assist you with your insurance questions and make the necessary changes. It's great to know she followed up promptly and professionally to ensure your payment was correct. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Blake Repka
February 4, 2025
5
out of
5
rating by Blake Repka
"We just signed up with Wael to today. He was very thorough, and willing to help in any way possible. Thanks!"
We responded:
"Thank you, Blake, for sharing your experience! I'm glad to hear that Wael was thorough and eager to assist you. Our team is always here to help with any questions or needs you may have. Welcome aboard!"
Kelli Bahner
January 31, 2025
5
out of
5
rating by Kelli Bahner
"Insurance is a challenging business! Agents are trying to help in a time where rates continue to rise, and I very much appreciate the guidance from both Irene and Wael through the process. Both agents have been communicative, responsive, and willing to answer all of my many questions! When so many are just jumping from carrier to carrier trying to save a few dollars, I feel it is so important to have people I can count on to navigate my policies. Thank you, Irene and Wael, and the Lauren Stone agency for all of your help!"
We responded:
"Thank you, Kelli, for sharing your experience! I'm glad to know that Irene and Wael have been communicative and responsive in guiding you through the process. It's wonderful to hear that you feel confident in our team's ability to navigate your policies. We truly appreciate your trust in us and are here to assist with any future needs or questions you may have!"
Chris Fiebig
January 29, 2025
5
out of
5
rating by Chris Fiebig
"Wael was extremely helpful when I called to merge my wife and my car insurance. He also helped us work through adding term life policies now that we are newly married. He was very patient and helpful throughout both processes."
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Wael was able to assist you with merging your insurance and adding policies. His patience and helpfulness are truly valued by our team. If you have any more questions or need further assistance, feel free to reach out. Congratulations on your marriage!"
Tonia Woods
January 27, 2025
1
out of
5
rating by Tonia Woods
"Can't get anyone to answer phone. Have left tons of voice mails.sent emails and texts. My rates change with no explanation. I have been a state farm customer in Missouri and never had this problem 🙄 Even my equipment was shipped to Missouri for whatever reason and I had to drive there to get it or risk losing discount for problem. I have been very patient awaiting a phone call maybe this will help."
Candace Miller
January 24, 2025
5
out of
5
rating by Candace Miller
"Samantha was so nice to me. I am grateful to her for understanding my situation. She was very encouraging with finding the right solution for me. Samantha is kind, knowledgeable, and loyal to her team at work and to her customers."
We responded:
"Thank you, Candace, for sharing your experience! I'm happy to know that Samantha was able to assist you with such kindness and understanding. Her dedication to finding the right correction and her loyalty to both our team and customers truly shines. If you ever need further assistance, feel free to reach out to our office. We're here to help!"
Torez Byrd
January 23, 2025
5
out of
5
rating by Torez Byrd
"Ms. Guzman was very nice and helpful with the questions I asked of her, even if they were a little dumb lol. I commend her for her patience."
We responded:
"Thank you, Torez, for sharing your experience! I'm happy to hear that our team was able to assist you with patience and kindness. We appreciate your commendation and are here to help with any questions you might have in the future. Feel free to reach out anytime!"
Diego Altamirano
January 22, 2025
5
out of
5
rating by Diego Altamirano
"Chloe took the time to listen carefully, addressing all my questions with patience and providing clear, helpful answers. She was very sweet and amazing!"
We responded:
"Diego, great to hear about your positive experience with Chloe! Her dedication makes a difference. We're glad to have her on our team. If you have more questions or need assistance, reach out anytime!"
Jordan Williams
January 22, 2025
5
out of
5
rating by Jordan Williams
"Always a quick and easy experience with this group of agents. Shoutout to Shayleen for helping me with my policy and clarifying everything."
We responded:
"Thank you, Jordan, for sharing your experience! I'm happy to know that our team made everything quick and easy for you. Shayleen will be delighted to hear she was able to assist you with your policy and provide clarity. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Lilly Rosales
January 22, 2025
5
out of
5
rating by Lilly Rosales
"I want to thank elyanna for her assistance and responding to all my question. I was able to understand everything very clear and to the point!"
We responded:
"Thank you, Lilly, for your wonderful feedback! I'm glad Elyanna was able to assist you and provide clear and concise answers to your questions. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Ivette Aparicio-Velasquez
January 22, 2025
5
out of
5
rating by Ivette Aparicio-Velasquez
"Brooklyn was amazing at helping us out! She was very patient and professional!"
We responded:
"Thank you, Ivette, for sharing your experience! I'm glad Brooklyn was able to assist you with such patience and professionalism. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Perry Wright
January 22, 2025
5
out of
5
rating by Perry Wright
"Wael at Lauren’s office is fantastic!! So much knowledge about coverage and options to handle all my insurance needs. !!"
We responded:
"Thank you, Perry, for your wonderful feedback! I'm glad to hear that Wael's knowledge and expertise have been so helpful in meeting your insurance needs. If you need further assistance, feel free to reach out to our office. We're here to help!"
Cassandra Henriquez
January 4, 2025
5
out of
5
rating by Cassandra Henriquez
"Wael was very informative and very understanding to all our insurance needs. Very positive experience!"
We responded:
"I'm happy to hear that Wael provided you with such an informative and understanding experience, Cassandra. It's wonderful to know that your insurance needs were met positively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Rodney Anderson
December 20, 2024
1
out of
5
rating by Rodney Anderson
"Horrible response time with getting back to clients"
We responded:
"Thank you, Rodney, for sharing your feedback. I apologize for the delay in response time you experienced. Your concerns are important to us, and I am committed to improving our communication process. Please reach out to our office so we can address any specific issues and assist you further."