State Farm® Insurance Agent Lauren Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Nancy Zahn
October 14, 2024
5
out of
5
rating by Nancy Zahn
"Irene helped me with an issue I was having and she went above and beyond. She was helpful, knowledgeable, patient and kind. she is what I expect good customer care to be all about (something that is rare these days). I have been with this agency for many years and they are good to work with."
We responded:
"Nancy, thank you so much for your kind words! I'm very happy to hear that Irene was able to assist you so effectively. Her dedication to providing knowledgeable, patient, and kind service truly embodies what we strive for in our customer care. We're grateful to have you as a long-time customer and appreciate your continued business. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
David Prado
October 11, 2024
5
out of
5
rating by David Prado
"This agency alway comes through for me, have had them for many years, thanks irene for getting me documents i really needed 4:50pm on a Friday!"
We responded:
"David, thank you for your kind words and for being a loyal customer for so many years! I'm glad Irene was able to assist you with the documents you needed, especially at the end of the day on a Friday. We appreciate your trust in our agency and are always here to help with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Dwight Vandergrift
October 11, 2024
5
out of
5
rating by Dwight Vandergrift
"Outstanding!! Extremely helpful and saved me money also. Wake helped me recently also, amazing service. Cheerful conversation on the phone makes me comfortable. I would buy some beach front property from them if it was located in Arkansas as nice as they were!"
We responded:
"Dwight, Thank you for your wonderful review! I'm happy to know that our team, especially Wake, provided you with such helpful service and savings. It's great to hear that our cheerful conversations made you feel comfortable. We truly appreciate your kind words and look forward to assisting you with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Rod
October 10, 2024
5
out of
5
rating by Rod
"Irene Rameriz-Foster is the best! ⭐️⭐️⭐️⭐️⭐️ She promptly called me after I left a message at the agency and quickly resolved the policy issue I couldn’t resolve on State Farm’s online application. She called back a few days later to let me know all the billing changes were completed and exactly what my new monthly auto payment would be . Top notch! Thank you Irene."
We responded:
"Rod, thank you for your wonderful review! I'm glad to hear that Irene was able to promptly address your policy issue and follow up with the billing changes. We're grateful to have her on our team, and it's great to know she provided you with top-notch service. If you need any further assistance, our office is always here to help. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Jill Achilles
October 10, 2024
5
out of
5
rating by Jill Achilles
"IRENE was very helpful with helping me understand my account and breaking down my timeline of events and payments/charges. I was very impressed!"
We responded:
"Irene is indeed a valuable member of our team, and I'm glad she could assist you with understanding your account and breaking down your timeline of events and payments. Your satisfaction is important to us, and we appreciate your positive feedback! If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Clemence Lies
October 9, 2024
5
out of
5
rating by Clemence Lies
"Through a phone call Irene helped me solve a problem with my auto insurance"
We responded:
"Clemence, thank you for sharing your experience! I'm glad Irene could assist you with your auto insurance issue. We're grateful to have her on our team, and it's wonderful to know she could help. If you need any further assistance, feel free to reach out anytime. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
David Peterson
October 8, 2024
5
out of
5
rating by David Peterson
"Lauren and her team are fantastic! Definitely check them out for insurance in Grapevine."
We responded:
"David, thank you for your fantastic review! I'm glad you had such a positive experience with our team. We appreciate your recommendation and are always here to help with any of your insurance needs in Grapevine. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Earlene Chandler
October 3, 2024
5
out of
5
rating by Earlene Chandler
"Irene was so helpful, I appreciate her faxing documents for me in a timely manner. Thank you"
We responded:
"Thank you, Earlene! I'm happy to hear that Irene was able to assist you efficiently with your documents. We appreciate your kind words and are always here to help with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Nona B
October 3, 2024
5
out of
5
rating by Nona B
"Irene is a highly knowledgeable and empathetic representative of State Farm . She will give you an honest evaluation of the must haves in contrast with the “should “ haves of car insurance . I saved over 100 dollars with her !"
We responded:
"Nona, thank you for your wonderful review! I'm happy to hear that Irene provided you with such knowledgeable and empathetic service. It's great that she could help you save over $100 while giving you an honest evaluation of your car insurance needs. We appreciate your feedback and are always here to assist with any future needs or questions. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
charlotte pham
October 2, 2024
5
out of
5
rating by charlotte pham
"Irene Ramirez-Foster was my point of contact for getting my automatic withdrawal set up. She was very helpful and followed up with me afterwards. There was an issue with the approval email coming through and she personally called to get it pushed through. She was awesome!"
We responded:
"Charlotte, thank you for sharing your experience! I'm glad to hear that Irene was able to assist you with setting up your automatic withdrawal and followed up to ensure everything went smoothly. It's wonderful to know she took the extra step to resolve the email issue promptly. We appreciate your kind words and are always here to help with any future needs! - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Chris Doskocil
September 27, 2024
5
out of
5
rating by Chris Doskocil
"I have been a Lauren Stone client for 20+ years. While I have always received good customer service, I felt compelled to write a review about my most recent call to make some changes to my auto policy. I spoke with Wael and had a lot of questions on revising my coverages. This was by far the best, most helpful customer support I have received from State Farm. In a time when customer service is being cut and automated, Wael went above and beyond to get my questions answered and policy renewed."
We responded:
"Thank you for your wonderful review, Chris! I’m so glad to hear that Wael was able to provide you with exceptional support during your recent call. We truly value our long-term clients like you and strive to offer the best service possible. If you have any more questions or need assistance in the future, please don’t hesitate to reach out! - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Jennifer Tisdell
September 18, 2024
5
out of
5
rating by Jennifer Tisdell
"Irene is so wonderful and she has always helped me out with what ever I need changed on my policy! Thank you Irene! 😊"
We responded:
"Thank you for the 5 star review, Jennifer! Tiffany and Cindy always go the extra mile to provide you with friendly, professional and thorough customer care! We are honored to have earned your trust and we look forward to assisting you with your insurance needs for many years to come!"
gary keller
September 17, 2024
5
out of
5
rating by gary keller
"Tiffany did an excellent job thoroughly went through the life insurance policies with me couldn’t avast for a better assistance thank you State Farm and Tiffany!"
We responded:
"Thank you for taking the time to share your experience with our agency and for recognizing Tiffany and her efforts to provide you with friendly, professional and thorough customer care, Gary! Your kind words make our day! If you have any further questions regarding your life insurance or any insurance please do not hesitate to reach out to us. We are here to help protect you and bring you peace of mind!"
James Ellingson
September 11, 2024
5
out of
5
rating by James Ellingson
"Excellent. I didn’t even have to tell her my name. She will be President some day!!!"
Robin Salisbury
September 7, 2024
5
out of
5
rating by Robin Salisbury
"Joyce was very helpful and friendly."
We responded:
"Robin, thank you for your review! I'm happy to hear that Joyce was helpful and friendly. We appreciate your feedback and look forward to assisting you with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Cydnie Russell
September 5, 2024
5
out of
5
rating by Cydnie Russell
"Wael took great care of us. He quickly got us quotes and set everything up with our mortgage company for us. We were on a deadline so his prompt attention was super helpful. Great experience so far!"
We responded:
"Cydnie, thank you for your wonderful review! I'm glad Wael was able to assist you promptly and efficiently, especially with your deadline. We appreciate your trust in our office and are happy to have provided a great experience. If you need anything else, feel free to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Corey Mayfield
September 3, 2024
5
out of
5
rating by Corey Mayfield
"Definitely could not be happier with the professionalism from the folks here like, Irene. Who went above and beyond to make more than just a few simultaneous changes to my policies, all without a lot of extra work and effort on my part. Many thanks, Irene!"
We responded:
"Corey, thank you for your wonderful review! I'm glad to hear that Irene provided such professional and efficient service. We appreciate your kind words and are always here to help with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Kim Hutchinson
August 29, 2024
5
out of
5
rating by Kim Hutchinson
"Wanda was very pleasant and took care of my requests"
We responded:
"Kim, thank you for your wonderful review! I'm happy to hear that Wanda was able to assist you and make your experience pleasant. If you have any further requests or questions, feel free to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Frank Groesbeeck
August 27, 2024
5
out of
5
rating by Frank Groesbeeck
"The young lady, who took my call, was very friendly and courteous. She responded quickly to my issue and was able to resolve the matter satisfactorily. I've been with StateFarm for 46 years and would never consider using another insurance company."
We responded:
"Frank, thank you for your kind words and for being a loyal State Farm customer for 46 years. I'm glad to hear that our team member was friendly, courteous, and resolved your issue quickly. We appreciate your continued trust in our services. If you ever need further assistance, please don't hesitate to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Russell Markman
August 26, 2024
5
out of
5
rating by Russell Markman
"No reason to go anywhere else than Wael at State Farm. We have been a Farmers client for awhile, but this move was beneficial and better the the competition. Thanks Wael."
We responded:
"Russell, thank you for your positive feedback! I'm glad to hear that Wael was able to provide you with a beneficial experience. We appreciate your trust in our team and are happy to have you with us. If you need any further assistance, feel free to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Lewis Ritcherson
August 22, 2024
5
out of
5
rating by Lewis Ritcherson
"Friendly Efficient Effervescent"
We responded:
"Lewis, thank you for your wonderful review! I'm glad you found our service friendly, efficient, and effervescent. Your feedback means a lot to us. If you need any further assistance, feel free to reach out. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Susan Anders
August 22, 2024
5
out of
5
rating by Susan Anders
"Wael just saved me $3615 on my combined car and home insurance! I’m so disappointed that I didn’t change sooner, but I had no idea I was paying too much. His knowledge and customer service amaze me. If you need to check if you and get a better rate, give him a call. Also shout out to Lauren Stone for employing such a dedicated professional!"
We responded:
"Susan, thank you for sharing your experience! I'm glad Wael could help you save money on your auto and home insurance. His knowledge and dedication are truly valuable to our team. We appreciate your kind words and are always here to assist with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Berutti Family
August 20, 2024
5
out of
5
rating by Berutti Family
"Irene is very responsive and collaborative"
We responded:
"Thank you for your review. I'm glad to hear that Irene has been responsive and collaborative. We appreciate your feedback and look forward to continuing to assist you with your insurance needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Willis Jones
August 19, 2024
5
out of
5
rating by Willis Jones
"Wanda did a great job assisting me with my Automobile Insurance Renewal. Thanks!"
We responded:
"Willis, I'm glad Wanda could assist you with your Auto Insurance Renewal. We appreciate your positive feedback and look forward to helping you with any future needs. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"
Philip Diaz
August 19, 2024
5
out of
5
rating by Philip Diaz
"Irene and everyone else have been great. Couldn't ask for better customer service. Would definitely recommend them."
We responded:
"Thank you, Philip, for your kind review. I'm glad to hear that Irene and the rest of our team have provided you with excellent customer service. We appreciate your recommendation and are here for any future needs you may have. - Lauren Stone - State Farm Insurance Agent, Grapevine, TX"